About the filling machine after-sales service
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Update time : 2024-10-17 11:27:28
To develop a liquid filling production line, you need a lot of machines: bottle machine, bottle washing machine, filling machine, capping machine, labeling machine, etc., such as beverage filling, oral liquid filling, shampoo filling, perfume filling, honey filling, juice filling, many people are worried about the purchase of filling machine after-sales problems, such as the operation and warranty problems of the filling machine. Most of the time, we will receive inquiries from customers, and will ask by the way: Have you sold in our province or country? Or do you have an agency in our area? Because the buyers have never seen us and are not familiar with us, and the machines are very large things with high value, it is normal to worry about the after-sales service of the machines.
Today we are here to talk about: What are the after-sales service of Shangnuo machinery?
1, We have a good pre-sale service: when the customer decides to buy the filling machinery, we will ask all the requirements and material information about the machinery, fully understand the customer's needs, and then submit to the technical department for design. We will list all the information about the working principle of the machine, materials and accessories in the quotation sheet. For the entire production line, we will provide the design layout.
2. After the production of our machine is finished, we will provide the commissioning and running video to the customer, test to meet the customer's requirements, and then we will arrange the packaging and delivery.
3, we provide instructions and wire installation instructions to the customer, the machine warranty for one year. If guests have questions after receiving the machine, we provide remote video service; For some parts replacement, we are eager to provide. If a guest requests door-to-door service, we can do the same.
We can provide good after-sales service, but please believe that many filling production machines are very simple operation, there is no need to worry about any operation and after-sales problems, the quality is very good!
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